ARTICLE 1 - PARTIES
SALES PERSON
Commercial Title: VOLTA MOTOR INDUSTRY AND TRADE JOINT STOCK COMPANY
Address: Kızıltoprak Mah. Mevlana St. No:18/3-4 Muratpaşa / ANTALYA
Phone: 0242 244 83 80
Email : [email protected]
BUYER is the user who makes purchases through the Volta.com.tr website.

ARTICLE 2 - SUBJECT AND SCOPE OF THE AGREEMENT
This Distance Selling Contract (“Contract”) has been prepared in accordance with the Law on Consumer Protection and the Regulation on Distance Contracts. The parties to this Contract accept and declare that they are aware of and understand their obligations and responsibilities arising from the Law on Consumer Protection and the Regulation on Distance Contracts under this Contract. The subject of this contract is the determination of the rights and obligations of the parties in accordance with the provisions of the Law on Consumer Protection and the Regulation on Distance Contracts regarding the sale and delivery of goods/services with the qualities specified in the contract, which the Buyer has ordered electronically via volta.com.tr (“Website”) for the purchase of products belonging to the Seller.
The execution of this contract shall not prevent the performance of the provisions of the website membership contracts that the parties have separately executed with Volta Motor, and the parties accept and declare that Volta Motor is not a party to the product sales subject to this Contract in any way and that it has no responsibility or commitment regarding the fulfillment of the parties' obligations under the Contract.
ARTICLE 3 – BASIC CHARACTERISTICS AND PRICE OF THE GOODS SUBJECT TO THE CONTRACT
The type and kind of product/products, quantity, brand/model, color, sales price including taxes and delivery information are as follows:
Payment Method and Plan: Payment can be made in one go or in installments by credit card via the online virtual POS application.
Shipments will begin within 3 business days following the order. Shipment will be completed within (7) business days.
ARTICLE 4 – DELIVERY OF GOODS AND METHOD OF DELIVERY
The contract enters into force upon approval by the Buyer and is executed upon delivery of the Goods/Services purchased by the Buyer from the Seller to the Buyer. The Goods/Services will be delivered to the person/persons at the address specified by the Buyer in the order form and in this contract.
ARTICLE 5 – DELIVERY COSTS AND PERFORMANCE
The delivery costs of the Goods/Services belong to the Buyer. If the Seller has declared on the website that the delivery fee will be covered by the Seller, the delivery costs will belong to the Seller. The delivery of the Goods is made within the promised period after the Seller's stock is available and the payment is made. The Seller delivers the Goods/Services within 30 (thirty) days from the date the Goods/Services are ordered by the Buyer and reserves the right to extend this period by an additional 10 (ten) days with written notice. If the Goods/Services are not paid by the Buyer for any reason or the payment made is cancelled in the bank records, the Seller is deemed to be relieved of the obligation to deliver the Goods/Services.
ARTICLE 6 – REPRESENTATIONS AND COMMITMENTS OF THE BUYER
The Buyer declares that he/she has read and is informed about the preliminary information uploaded by the Seller regarding the basic characteristics, sales price, payment method and delivery of the contractual product on the Website and has given the necessary confirmation electronically. Buyers can submit their requests and complaints as Consumers through the channels provided by the Seller's contact information above.
By confirming this Agreement and the Preliminary Information Form electronically, the Buyer confirms that he/she has obtained the address, basic features of the ordered products, the price of the products including taxes, payment and delivery information that should be given to the consumer by the Seller before the conclusion of distance contracts, correctly and completely.
The Buyer shall inspect the Goods/Services subject to the Contract before receiving them and if they receive the damaged, broken, torn packaging etc. damaged and defective Goods/Services from the cargo company, the responsibility shall be entirely his/her own. The Goods/Services received by the Buyer from the cargo company officer shall be deemed to be undamaged and intact. After delivery, the responsibility for the Goods/Services and any damages shall belong to the Buyer. If the relevant bank or financial institution does not pay the price of the goods/services to the Seller due to the unfair or illegal use of the Buyer's credit card by unauthorized persons for reasons not arising from the Buyer's fault after the delivery of the Goods/Services, the Buyer shall be obliged to return the Goods/Services to the Seller within 3 (three) days, provided that they have been delivered to him/her. In this case, the delivery expenses shall belong to the Buyer.
ARTICLE 7 – DECLARATIONS AND COMMITMENTS OF THE SELLER
The Seller is responsible for delivering the Goods/Services subject to the Contract to the Buyer in accordance with the Consumer Legislation, intact, complete, in accordance with the qualities specified in the order and with the warranty documents and user manuals, if any. If the Seller cannot deliver the product subject to the Contract within the specified time due to force majeure or extraordinary circumstances preventing transportation, it is obliged to notify the Buyer of the situation as soon as possible. If the Goods/Services subject to the Contract are to be delivered to a person other than the Buyer, the Seller cannot be held responsible if the person to whom the delivery is made does not accept the delivery.
ARTICLE 8 – RIGHT OF WITHDRAWAL
The right of withdrawal notification and other notifications regarding the contract can be sent through the seller's contact information channel specified above. In order to use the right of withdrawal, the Seller must be notified within this period in accordance with the provisions of the legislation. In case of use of the right of withdrawal: a) The product delivered to the Buyer or the third party notified by the Buyer, whose information is given above, must be returned. b) The box, packaging, standard accessories, if any, and other products gifted with the product, if any, must be delivered complete and undamaged. The product price will be returned to the Buyer in the same way as paid within 10 (ten) days following the use of the right of withdrawal and the receipt of the information. When the product is returned to the Seller, the original invoice presented to the Buyer at the time of product delivery must also be returned.
ARTICLE 9 – CASES WHERE THE RIGHT OF WITHDRAWAL CANNOT BE USED
The right of withdrawal cannot be exercised in the following cases:
a) Service contracts where the service is started with the approval of the Consumer before the expiry of the right of withdrawal period.
b) Contracts for goods whose prices are determined in stock exchanges or other organized markets.
c) Contracts for the delivery of goods that are prepared in line with the consumer's wishes or clearly in line with his/her personal needs, are not suitable for return due to their nature, and are at risk of rapid deterioration or expiry.
d) Contracts regarding sound or image recordings, software programs and computer consumables, provided that the packaging has been opened by the consumer.
e) Contracts regarding the delivery of periodicals such as newspapers and magazines.
f) Contracts for the performance of betting and lottery related services.
g) Contracts for services performed instantly in electronic environment and intangible goods delivered instantly to the consumer.
ARTICLE 10 – RESOLUTION OF DISPUTES
If consumers have problems with the Seller and the Seller cannot resolve the problem, they can apply to the Consumer Problems Arbitration Board in the place where they purchased the product or where they reside for complaints and objections regarding transactions with a product price up to 1,161.67 TL; and to the Consumer Court in the place where they purchased the product or where they reside for complaints and objections regarding transactions with a product price over 1,161.67 TL.
In the third paragraph of Article 5 of the Regulation on Arbitration Committees for Consumer Problems, published in the Official Gazette dated 01.08.2003 and numbered 25186, the lower monetary limit regarding the duty and authority of provincial arbitration committees operating in provinces with metropolitan status to hear disputes is 3,032.65 TL.
ARTICLE 11 – PRICE OF GOODS/SERVICES
The cash or deferred price of the goods/service, the down payment price is included in the order form, as well as the price included in the sample invoice sent to the customer together with the product and the invoice sent to the customer together with the product. Discounts, coupons and other discounts made by the seller are reflected in the sales price.
ARTICLE 11 – DEFAULT AND ITS LEGAL CONSEQUENCES
In case the Buyer defaults in the transactions made with the credit card, the cardholder will pay interest within the framework of the credit card agreement made with the bank and will be liable to the bank. In this case, the relevant bank may take legal action; may demand the expenses and attorney fees from the Buyer and in any case, in case the Buyer defaults due to his debt, the Buyer agrees to pay the Seller's losses and damages due to the delayed payment of the debt.

ARTICLE 12 – NOTIFICATIONS AND EVIDENCE AGREEMENT
All correspondence between the Parties under this Agreement shall be made via e-mail, except for the mandatory cases listed in the Law. The Buyer accepts, declares and undertakes that in disputes that may arise from this Agreement, the official books and commercial records of the Seller and Volta Motor, the electronic information and computer records kept in their own databases and servers shall constitute binding, definitive and exclusive evidence, and that this article is an evidentiary contract within the meaning of Article 193 of the Code of Civil Procedure.
ARTICLE 13 – ENFORCEMENT
This Agreement, consisting of 13 (thirteen) articles, has been concluded by being read by the Parties and approved electronically by the Buyer, and has entered into force immediately.